Systems and Organization  [ Return towards  The Group's principles of action  ]

Air Liquide’s organization is based on the duality of its business, which is both local and global.

A flexible organization that is close to the customer enables us to:

• listen to our customers’ needs and meet their expectations in each local market,
• guarantee the safety, availability and reliability of our services,
• mobilize talents and initiative,
• ensure a rapid operational response to day-to-day issues.

Pooling our knowledge and resources in terms of professional and functional expertise within geographical areas or business lines, and using project-based management where necessary, enable us to share and enrich our know-how, to accelerate implementations and to improve efficiency.

The Group’s functional and business line management teams define a framework with the various zones which makes it possible to implement strategy consistently and rapidly depending on market conditions, to clarify implementation processes, to disseminate know-how and to enhance the development of people. This framework is reviewed periodically in order to adapt to changes in the environment.

Continual risk analysis allows us to implement appropriate means required to manage the risks we face and to mitigate their impact.

Finally, the internal audit function enables us to check that our principles of action and their related rules and processes are duly respected and that our systems are relevant and effective.