Behavioral safety visits [ Return towards  Corporate citizenship  ]

The goal of a BSV is to directly engage each employee in safety improvement through practice, listening, and exchange.

BSV fundamentals: a supervisor, site manager, or subsidiary managing director visits an employee’s post and attentively observes his or her work method for a few minutes, then starts a conversation with the employee. The goal of this observation is to analyze the employee’s behavior and actions, detect good practices and risky behaviors. The ensuing conversation allows the manager and employee to identify any possible points of improvement, decide upon any immediate, concrete steps to develop safer behavior, and also, if relevant, to reflect on possible long-term measures to take. BSVs are driven by dialogue rather than technical evaluation.

In addition to curbing behaviors that could directly or indirectly lead to serious accidents, the BSV provides an opportunity for open communication between managers and employees. In 2008, several thousand BSVs were performed within the Group. In the future, each employee will receive at least one visit per year.