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Air Liquide in Egypt About us

About us

Egypt is at the core of Air Liquide’s development in the Middle East. We operate in different regions of Egypt, serving a large panel of customers and patients. Find out more about our history, values, and safety commitment.

Air Liquide Egypt

Head Office
Polyom Building - 2nd floor
Area 22 - 1st Sector
Road 90 (Downtown)
5th Settlement
11835 New Cairo
Cairo
+202 2322 1100 (Hotline: 16742)
+202 2521 3100

Our history

Air Liquide started operating in Egypt in 2002. Our production capacity and distribution network have then grown to serve the needs of our large portfolio of customers. We are present in Egypt through 12 industrial sites and a solid network of distributors, strengthening our leadership position in the markets in which we operate.

We offer a wide range of industrial gas production (oxygen, nitrogen, hydrogen and rare gases), specialty gases and advanced precursor materials, delivered through different supply modes (cylinder, bulk, as well as on-site production). Our services optimize the customer experience and are customizable with every needs.

We serve a wide variety of sectors such as : steel and metal, food and beverage, glass, automotive and fabrication, etc.

In order to serve and support its customers in their quality or productivity challenges and provide a worldwide expertise to the local market, Air Liquide Egypt has in house expertise in different industrial aspects.

 

Mission

To create a better world, by

  • Actively contributing to the development of Egypt.
  • Raising people’s quality of life through our contribution to healthcare development, actions to preserve the environment and care for the communities in which we operate
  • Providing safe and innovative solutions to our customers, enabling them to become more competitive in their markets and to face existing and future challenges.
  • Establishing a place of work where our employees can reach their highest potential, feel engaged, supported and proud.

Vision

To sustain our market leadership and be recognized as the benchmark of the industry in safety, customer centricity and long-term performance.
 

Values

Customer First

I think about our customers before anything else and always have their best interest at heart.

Safety

I demonstrate a safe behaviour in our lives and abide by our IMS rules in our work.

Respect

I respect our customers, my colleagues, our shareholders and the communities in which we operate. I value and encourage diversity. I care.

Integrity

I do the right things and am honest and upfront in all our interactions. I do not have double standards and adhere to our Code of Conduct wholeheartedly.

Commitment

I always deliver on our promises and take responsibility for everything I do.

Transparency

I am clear and straightforward in everything I do and communicate. I do what I say, and say what I do.

Our customer mindset

Air Liquide Egypt's customers and patients are - and will always be - our foremost priority and asset. Meeting their expectations through a close communication and anticipation of their needs remains our goal and everyday mindset. Thus we strive to excel in customer satisfaction through:

Remaining connected: by continuous communication with our customers and patients through updated tools allowing fast and responsive behavior to all demands from our committed dedicated teams. 

Performance: by providing supply reliability and safety in the use of our products all the time. Our customers can count on our technical and gas application expertises to support the efficiency of their operations and face tomorrow challenges.

Innovating mindset: by making available to our customers our local and Group innovations portfolios in lots of fields, aiming at improving cost efficiency, reducing environmental impacts, providing higher operational safety and production quality and deploying digital tools for a simpler and easier customer experience interacting with us. 

Testimonial

"Our customers are the most valuable assets of the company, and satisfying them shall remain our major objective. Air Liquide Egypt dedicates special care in improving our customer experience in order to ensure sustainable relationships over time."

Bamine Mokbel, IM Business Performance & Export Manager

Air Liquide worldwide

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients.

€20,485 M

2020 Group revenue

78

countries

3.8+ million

customers and patients

64,500

employees

Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Air Liquide’s ambition is to be a leader in its industry, deliver long term performance and contribute to sustainability - with a strong commitment to climate change and energy transition at the heart of its strategy. The company’s customer-centric transformation strategy aims at profitable, regular and responsible growth over the long term. It relies on operational excellence, selective investments, open innovation and a network organization implemented by the Group worldwide. Through the commitment and inventiveness of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Air Liquide’s revenue amounted to more than 20 billion euros in 2020. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, EURO STOXX 50 and FTSE4Good indexes.

Our safety and quality culture

Safety is a core value at Air Liquide and we take pride in applying the highest safety standards. In Air Liquide Egypt, our aim is to always have “a workplace, which is safe, healthy and environmentally sustainable”. This has improved steadily over recent years, demonstrating the active involvement of all employees in Air Liquide’s safety culture.

Our priorities reside in taking care of our employees’ health, safety and welfare while operating with reliability and efficiency, striving to achieve operational excellence and delivering results.

Zero accidents is our goal, changing people's mindset and behaviors is our strategy.

We believe that all accidents can be prevented if we plan, think and act correctly, following the procedures while demonstrating inflexible discipline in our actions, and having a more proactive mindset.

Lateral learning and knowledge sharing are key factors in our continuous improvement strategy. In Air Liquide Egypt, we are always keen to share our experiences and learn from previous events to improve our processes.

We always keep in mind that Safety is everyone’s responsibility: “If you see it, you own it!!”

Testimonial

"At Air Liquide Egypt, Safety is a value, not just a priority. We aim to enhance our safety culture by promoting safe behaviors at all levels of our organization, working hand in hand with our integrated management system."

Mohamed Abdel Ghaffar, Safety, Health, Environment and Quality Head

Our Corporate Social Responsibility

At Air Liquide, we view community investment not as a choice but as a serious responsibility. We are committed to supporting the communities in which we live and invest, both financially and through volunteering time and expertise. In Egypt, Air Liquide’s community engagement program supports school development, hospital equipments, children with special needs, blood donation campaigns and many more. Discover our projects with Air Liquide Foundation.

© FACE for children in need

Protect Street Children in Cairo

In Egypt, there are over 15 million children who live in poverty, with a higher concentration in Cairo. Cairo suffers from overpopulation and many children live in the street, and are left to fend for themselves. The Association Face for Children in Need has managed to create ties with these children and works to meet their needs (food, healthcare, education, etc.).  In order to support the association, we have donated a mini-bus to help with the transportation of children to school, hospital, field trips, etc. 

© Les Amis de la Haute Égypte (AHE)

Renovating a School in Luxor, Egypt

Les Amis de la Haute Égypte (AHE) is affiliated with the Association de la Haute Égypte pour l'Éducation et le Développement (AHEED), one of the oldest Egyptian associations, founded in Cairo in 1940. In collaboration with AHEED, Air Liquide Egypt financed the renovation of a school in Luxor.

Donations

As a contribution from Air Liquide Egypt to the community, we have made several donations during recent years to Children’s Cancer Hospital and Dr. Magdy Yacoub Heart Foundation in Aswan (Aswan Heart Center).

Visit the Air Liquide Foundation website

Governance

Air Liquide conducts its business through well defined mechanisms by which operations, transactions and decisions are controlled and directed. Such mechanisms includes rules, policies, procedures, processes as well as monitoring the actions.

Governance structures and principles identify the distribution of rights and responsibilities among different participants in the company (such as the board of directors, managers, shareholders and other stakeholders) and include the rules and procedures for making decisions.

Continual risk analysis allows us to implement the appropriate means required to manage the risks we face and to mitigate their impact.

Finally, the internal audit function enables us to check that our practices of actions and their related rules and processes are duly respected and that our systems are relevant and effective.

Testimonial

"Our governance structure ensures that all decisions and operations are​ properly governed and controlled, and that we effectively and efficiently manage all risks while mitigating their potential effects."

Wessam Hassan, Governance, Audit and Legal Director

Ethics

Our actions have always been driven by strong ethical principles. We have structured our approach to ensure that our rules of conduct are shared by everyone.

In conducting business, we adhere to the highest ethical standards, particularly in areas such as human rights, labor rights and the environment. Wherever we operate, we are well integrated into local cultures and traditions while transmitting the Company’s values through our actions and commitment.

We respect all laws and regulations, especially the rules of fair trade, and do not tolerate corruption in any form. At Air Liquide, behaviors and actions are continuously inspired by integrity and transparency.

Our rules of conduct are formalized through 3 documents: