Contact us Your Shareholder Relations advisors are available to assist you personally through every aspect of share ownership. You must have JavaScript enabled to use this form. Step 1 Step 2 Step 3 Step 4 Send us your request Your request Theme - Select - BECOMING A SHAREHOLDER LOGIN TO ONLINE SHAREHOLDER PORTAL UPDATING PERSONAL DETAILS MY PROCEDURES STOCK ORDERS DIVIDENDS LOYALTY BONUS FREE SHARE ATTRIBUTIONS INCOME TAX RETURN EMPLOYEE SHAREHOLDING PASSING ON SHARES INHERITANCE ANNUAL GENERAL MEETING DOCUMENT REQUEST Sub-theme - Select - OPEN A SECURITIES ACCOUNT SUBMIT AN APPLICATION Warning message Find out about the different ways to open a securities account in our dedicated page Warning message Find out about the different ways to open a securities account in our dedicated page Sub-theme - Select - CHANGE OF ADDRESS / DIRECT REGISTERED SHAREHOLDERS CHANGE OF BANK DETAILS / DIRECT REGISTERED SHAREHOLDERS CHANGE OF MOBILE TELEPHONE NUMBER / DIRECT REGISTERED SHAREHOLDERS CHANGE OF EMAIL ADDRESS PERSONAL DETAILS / INTERMEDIARY REGISTERED SHAREHOLDERS Warning message Intermediary registered Shareholders, you can change your e-mail or telephone number from the home page of your Shareholder Portal, "My login information" section > "Manage my account". To update your address or bank details, please contact your financial institution directly. Sub-theme - Select - REGULARISE MY ACCOUNT AGREEMENT GENERAL REQUESTS ABOUT CONVERSION OF SHARES CONVERT TO INTERMEDIARY REGISTERED SHARES TRANSFER TO DIRECT REGISTERED SHARES QUESTION ABOUT MY ACCOUNT STATEMENT MERGING OF ACCOUNTS PLEDGE PROXY CURATORSHIP / TUTELAGE OTHER REQUESTS Warning message Click on the following link to access the advantages of intermediary registered shares and the conversion form. Warning message Find out the form on the following link. Warning message Direct registered Shareholders, you have the possibility to edit an account statement from your Shareholder Portal, section" My portfolio" > "Account statement". Warning message Registered Shareholders, you can apply for account consolidation in order to combine all your shares into a single account. Warning message Direct registered Shareholders, please complete and sign the form below, have the person you have appointed as your proxy sign the form, and send it to us accompanied by the documents requested Download PDF 341.58 KB Sub-theme - Select - PLACE AN ORDER ACCESS STOCK ORDERS ONLINE TRACK A PAYMENT (PURCHASE OR SALE) OTHER REQUESTS Warning message If you are a Direct Registered Shareholder, you can place your orders via your online Shareholder Portal. Otherwise, please complete and sign the form below, and return it to us with the required supporting documents. Download PDF 411.11 KB Warning message Direct registered Shareholders, to access online stock orders, we invite you to sign your Account Agreement in the "Place an order" section of your Shareholder Portal Sub-theme - Select - SHAREHOLDER ID / SECRET KEY ACCESS CODE VIEW ALL THE ACCOUNTS I MANAGE LOGIN ISSUE OTHER REQUESTS Warning message Direct registered Shareholders, find your Shareholder ID on all the account documents sent to you by Shareholder Services Department. Registered Shareholders, if you have made a request for a secret key, mail will arrive within ten days. Warning message To reset your access code, enter your e-mail address when logging in to your Shareholder Portal and click on "Forgotten your access code?". Warning message You can import an account that you manage from the home page of your Shareholder Portal in the section "Manage my account" > "Add an account". Sub-theme - Select - GENERAL AND TAXATION QUESTIONS ON DIVIDENDSID / SECRET KEY DIVIDEND NOT RECEIVED OTHER REQUESTS Warning message Find more information on dividends in our dedicated Factsheet below : Download PDF 237.11 KB Sub-theme - Select - GENERAL QUESTIONS ON LOYALTY BONUS Warning message Find more information on loyalty bonus in our dedicated page Sub-theme - Select - GENERAL QUESTIONS ON FREE SHARE OTHER REQUESTS Warning message Find more information on free share attributions in our dedicated page. Sub-theme - Select - COST PRICE, CAPITAL GAIN, DETENTION YEAR TAX FORM (IFU) DIVIDEND TAXATION FRACTIONAL RIGHT TAXATION OTHER REQUESTS Warning message Direct registered Shareholders, find this information in your Shareholder Portal, section "My portfolio" > "Portfolio details display". Warning message Direct registered Shareholders, find your tax form in your Shareholder Portal, section "My Document Library". Warning message Find more information on dividend taxation in our dedicated page. Sub-theme - Select - EARLY RELEASE STOCK OPTIONS / PERFORMANCE SHARES LOGIN TO ONLINE EMPLOYEE SHAREHOLDER PORTAL Sub-theme - Select - PASSING ON SHARES QUESTIONS SUBMIT YOUR FILE Warning message Find more information on passing on shares in our dedicated page. Direct registered Shareholders, to pass on shares, please complete the form, sign it, and attach required additional documents. Sub-theme - Select - DECLARING AN INHERITANCE PROGRESS OF YOUR FILE OTHER REQUESTS Sub-theme - Select - SHAREHOLDERS MEETING SHAREHOLDERS COMMUNICATION COMMITTEE VERSAILLES CONTEST PUBLICATIONS OTHER REQUESTS Warning message Find the next shareholders meeting on our agenda. Registration links are available 1 month before the meeting. Warning message Find more information on the Committee in our dedicated page. Warning message Find all our publications on this link. Sub-theme - Select - QUESTIONS ON VOTING ATTEND THE ANNUAL GENERAL MEETING DOCUMENTATION REQUEST QUESTIONS ON THE INVITATION OTHER REQUESTS Warning message Find more information on the Annual General Meeting on our dedicated page. Warning message Find the documentation relating to the Annual General Meeting on this link. Sub-theme - Select - FORM PUBLICATION Warning message Find all the forms on this link. Warning message Find all our publications on this link. Message Are you hosted by a third party? Yes No Fields with a * are mandatory. Leave this field blank