Assistance

You will find all the necessary information on the supplier onboarding page:

• The infographic "Suppliers Onboarding" to give you global guidance on the full process
• The webinar video
• The presentation letter of Rémi CHARACHON, Group CPO
• The supplier form for assistance
• The document "Get connected" to guide you in your first steps on ZSN
• The security infographic
• The document "Manage your contracts" to help you understand the lifecycle of a contract and how to manage it in ZSN

If you have any difficulties to connect after this session, you can raise a ticket with the dedicated supplier form.

There is an access link on the supplier onboarding page.

You can fill the form with your information and we will recontact you as soon as possible.

On this form, you will fill in your ID information and the description of your problem. You can also add a link if it's necessary.

Once registered, we will review and approve your account.

Once your account is active, you will be able to access the modules and start to work.

If you have any problem (e.g. registration, connection, ID or password or limited access to your account), complete the "Contact us" form, available at the bottom of the supplier onboarding page.

On ZSN, click on the “Forgot Password?” button below the Login button.