Pause animation Contact us Shareholder Services Department advisors are available to assist you personally through every aspect of share ownership. Feel free to contact us. Step 1 Step 2 Step 3 Step 4 Send us your request Your request Theme - Select -BECOMING A SHAREHOLDERUPDATING PERSONAL DETAILSMY PROCEDURESSTOCK ORDERSSHAREHOLDER PORTALDIVIDENDSLOYALTY BONUSFREE SHARE ATTRIBUTIONSINCOME TAX RETURNEMPLOYEE SHAREHOLDINGPASSING ON SHARESINHERITANCEEVENTS & COMMUNICATIONSANNUAL GENERAL MEETINGDOCUMENT REQUEST Sub-theme - Select -OPEN A SECURITIES ACCOUNTSUBMIT AN APPLICATION Warning message Find out about the different ways to open a securities account in our dedicated page Warning message Find out about the different ways to open a securities account in our dedicated page Sub-theme - Select -CHANGE OF ADDRESS / DIRECT REGISTERED SHAREHOLDERSCHANGE OF BANK DETAILS / DIRECT REGISTERED SHAREHOLDERSCHANGE OF MOBILE TELEPHONE NUMBER / DIRECT REGISTERED SHAREHOLDERSPERSONAL DETAILS / INTERMEDIARY REGISTERED SHAREHOLDERS Warning message Intermediary registered Shareholders, you can change your e-mail or telephone number from the home page of your Shareholder Portal, "My login information" section > "Manage my account". To update your address or bank details, please contact your financial institution directly. Sub-theme - Select -REGULARISE MY ACCOUNT AGREEMENTGENERAL REQUESTS ABOUT CONVERSION OF SHARESCONVERT TO INTERMEDIARY REGISTERED SHARESTRANSFER TO DIRECT REGISTERED SHARESQUESTION ABOUT MY ACCOUNT STATEMENTMERGING OF ACCOUNTSPLEDGEPROXYCURATORSHIP / TUTELAGEOTHER REQUESTS Warning message Click on the following link to access the advantages of intermediary registered shares and the conversion form. Warning message Find out the form on the following link. Warning message Direct registered Shareholders, you have the possibility to edit an account statement from your Shareholder Portal, section" My portfolio" > "Account statement". Warning message Registered Shareholders, you can apply for account consolidation in order to combine all your shares into a single account. Warning message Direct registered Shareholders, please complete and sign the form below, have the person you have appointed as your proxy sign the form, and send it to us accompanied by the documents requested Download PDF 519.3 KB Sub-theme - Select -PLACE AN ORDERACCESS STOCK ORDERS ONLINETRACK AN PAYMENT (PURCHASE OR SALE)OTHER REQUESTS Warning message Direct registered shareholders, place your stock market orders via your Shareholder Portal and thus benefit from a reduced brokerage rate of 0.10% before tax. Otherwise, send us the form below completed and signed with the requested supporting documents. The brokerage rate will then be 0.18% before tax. Download PDF 519.3 KB Warning message Direct registered Shareholders, to access online stock orders, we invite you to sign your Account Agreement in the "Place an order" section of your Shareholder Portal Warning message Direct registered Shareholders, benefit from a reduced brokerage rate of 0.10% excluding VAT when placing your stock orders by SEPA automatic debit or bank card. Choose the method of payment from your Shareholder Portal under "My Profile" > "Bank card Information". Sub-theme - Select -SHAREHOLDER ID / SECRET KEYACCESS CODEVIEW ALL THE ACCOUNTS I MANAGEOTHER REQUESTS Warning message Direct registered Shareholders, find your Shareholder ID on all the account documents sent to you by Shareholder Services Department. Registered Shareholders, if you have made a request for a secret key, mail will arrive within ten days. Warning message To reset your access code, enter your e-mail address when logging in to your Shareholder Portal and click on "Forgotten your access code?". Warning message You can import an account that you manage from the home page of your Shareholder Portal in the section "Manage my account" > "Add an account". Sub-theme - Select -GENERAL AND TAXATION QUESTIONS ON DIVIDENDSID / SECRET KEYDIVIDEND NOT RECEIVEDOTHER REQUESTS Warning message Find more information on dividends in our dedicated Factsheet below : Download PDF 246.86 KB Sub-theme - Select -GENERAL QUESTIONS ON LOYALTY BONUS Warning message Find more information on loyalty bonus in our dedicated page Sub-theme - Select -GENERAL QUESTIONS ON FREE SHAREOTHER REQUESTS Warning message Find more information on free share attributions in our dedicated page. Sub-theme - Select -COST PRICE, CAPITAL GAIN, DETENTION YEARTAX FORM (IFU)DIVIDEND TAXATIONFRACTIONAL RIGHT TAXATIONOTHER REQUESTS Warning message Direct registered Shareholders, find this information in your Shareholder Portal, section "My portfolio" > "Portfolio details display". Warning message Direct registered Shareholders, find your tax form in your Shareholder Portal, section "My Document Library". Warning message Find more information on dividend taxation in our dedicated page. Sub-theme - Select -EARLY RELEASESTOCK OPTIONS / PERFORMANCE SHARESOTHER REQUESTS Sub-theme - Select -PASSING ON SHARES QUESTIONSSUBMIT YOUR FILE Warning message Find more information on passing on shares in our dedicated page. Direct registered Shareholders, to pass on shares, please complete the form, sign it, and attach required additional documents. Sub-theme - Select -DECLARING AN INHERITANCEPROGRESS OF YOUR FILEOTHER REQUESTS Sub-theme - Select -SHAREHOLDERS MEETINGSHAREHOLDERS COMMUNICATION COMMITTEEVERSAILLES CONTESTPUBLICATIONSOTHER REQUESTS Warning message Find the next shareholders meeting on our agenda. Registration links are available 1 month before the meeting. Warning message Find more information on the Committee in our dedicated page. Warning message Find all our publications on this link. Sub-theme - Select -QUESTIONS ON VOTINGATTEND THE ANNUAL GENERAL MEETINGDOCUMENTATION REQUESTQUESTIONS ON THE INVITATIONOTHER REQUESTS Warning message Find more information on the Annual General Meeting on our dedicated page. Warning message Find the documentation relating to the Annual General Assembly on this link. Sub-theme - Select -FORMPUBLICATION Warning message Find all the forms on this link. Warning message Find all our publications on this link. Message Are you hosted by a third party? Yes No Fields with a * are mandatory.