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Contact us

Shareholder Services advisors are available to assist you personally through every aspect of share ownership. Feel free to contact us.

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Find out about the different ways to open a securities account in our dedicated Factsheet.

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Direct registered shareholders, you can change your address and bank details directly from your personal online Account on the "My Profile" tab. Change your e-mail or telephone number from the home page of your personal Account, "My login information"section > "Manage my account".

Intermediary registered shareholders, you can change your e-mail or telephone number from the home page of your personal Account, "My login information"section > "Manage my account". To update your address or bank details, please contact your financial institution directly.

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Click on the following link to access the advantages of intermediary registered shares and the conversion form.

Click on the following link to access the advantages of direct registered shares and the transfer form.

Direct registered shareholders, please complete and sign this form, have the person you have appointed as your proxy sign the form, and send it to us accompanied by the documents requested

Registered Shareholders, you can apply for account consolidation in order to combine all your shares into a single account.

Direct registered shareholders, you have the possibility to edit an account statement from your personal online Account, section" My portfolio" > "Account statement".

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Direct registered shareholders, to access online stock orders, we invite you to sign your Account Agreement in the "Place an order" section of your personal online Account.

Direct registered shareholders, place your stock market orders via your personal online Account and thus benefit from a reduced brokerage rate of 0.10% before tax. Otherwise, send us this form completed and signed with the requested supporting documents. The brokerage rate will then be 0.18% before tax.

Direct registered shareholders, benefit from a reduced brokerage rate of 0.10% excluding VAT when placing your stock orders by SEPA automatic debit or bank card. Choose the method of payment from your personal online Account under "My Profile" > "Bank card Information".

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To reset your access code, enter your e-mail address when logging in to your personal online Account and click on "Forgotten your access code?".

Direct registered shareholders, find your Shareholder ID on all the account documents sent to you by Shareholder Services.
Registered shareholders, if you have made a request for a secret key, mail will arrive within ten days.

You can import an account that you manage from the home page of your personal online Account in the section "Manage my account" > "Add an account".

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Find more information on dividends in our dedicated Factsheet.

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Find more information on loyalty bonus in our dedicated Factsheet.

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Find more information on free share attributions in our dedicated Factsheet.

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Direct registered shareholders, find this information in your personal online Account, section "My portfolio" > "Portfolio details display".

Find more information on dividend taxation in our dedicated Factsheet.

Direct registered shareholders, find your tax form in your personal online Account, section "My Document Library".

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Find more information on passing on shares in our dedicated Factsheet. Direct registered shareholders, to offer or pass on shares, please complete the donation form, sign it, and attach required additional documents.

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Upon the death of a direct registered shareholder, please send us rapidly a copy of the death certificate and the contact details of the notary in charge of the inheritance via this contact form (message below) or by post. Find more information in our dedicated factsheet.

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Find more information on the Committee in our dedicated page.

Find the next shareholders meeting on our agenda. Registration links are available 1 month before the meeting.

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Find the documentation relating to the Annual General Assembly on this link.

Find more information on the Annual General Meeting on our dedicated page.

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Find all our publications on this link.

Find all the forms on this link.

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