Air Liquide’s R&D experts work hand in hand with the business teams. Aude Bertrandias, an engineer at the Paris Innovation Campus, and Benjamin Fillion, Biomethane Operations and Projects director in the United Kingdom, tell us how they work together to optimize the production of clean energy derived from organic matter. This example of cooperation shows how diversity of view points is a source of collective intelligence that accelerates innovation to serve the customer.
In a rapidly changing world, detecting customers’ needs is key to anticipate products and services that will meet their challenges—whether they be to gain efficiency, improve the user experience or reduce the environmental impact of their activities.This is the reason why Air Liquide collaborates with more than 100 start-ups around the world, across all its businesses.
Located on the Plateau de Saclay in France, the Paris Innovation Campus includes Air Liquide’s largest Research and Development Center. Inaugurated in September 2018, this flagship for the Group’s innovation is, by design, customer centric, open to innovation ecosystems, and favorable to collaboration – as early as next year it will host a deep-tech start-up incubator.
"Open Innovation, a key to transforming customer experience"