My securities account on a daily basis

When you open a direct registered securities account, Air Liquide requires you complete and sign an Account agreement, in accordance with Article L. 322-67-4 of the General Regulations of the French financial market authority (Autorité des marchés financiers). This document includes all of the contractual commitments between you and Air Liquide. This Agreement also allows you to place stock orders online through your Shareholder Portal and thus benefit from a reduced brokerage rate of 0.1% before tax instead of 0.18% before tax*.

* Brokerage rate of 0.18% before tax for orders placed by telephone, email or mail.

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Providing us with your email address simplifies the formalities to activate your Shareholder Portal. You may also choose to receive information from us by email: financial information, invitations to events, competitions, etc.

If you would like to register your email address send us your request using our page "Contact us" > “Updating personal details” section along with a copy of your ID.

If you would like further information regarding the advantages of your Shareholder Portal, please read our dedicated factsheet.

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All documents relating to your account can be accessed in the "My Document library" section of your Shareholder Portal: Securities account statement, tax reporting form, dividend payment letter, Market transaction statements, etc.

Also access to your latest account documents directly from the home page of your Shareholder Portal.

To know in real time your number of shares and the shares eligible for the loyalty bonus, please check on your Shareholder Portal in the "My Portfolio" section.

At the beginning of each year, Air Liquide also issues your Securities account statement as at December 31 of the previous year. This document states the number of shares that you own as well as those eligible for the loyalty bonus.

Please note: for security and confidentiality reasons, our advisors are not allowed to tell you over the phone your stock portfolio as well as your personal data .

You have direct access to all documents related to your account issued since 2010 in the "My Document library” section of your Shareholder Portal. You can also download a copy of your account status at the date of your choice in the "My Portfolio" section.

If your securities account is in your name only, you can ask for it to be transformed into a joint account to add your spouse’s name. To do so, please complete and sign this form and send it to us using the page "Contact us" “My Procedures”> “Other requests” section along with a copy of both your and your spouse’s ID.

Please note that depending on your matrimonial property regime, transforming an individual account into a joint account may be considered as an indirect gift by the tax authorities. We advise you to consult your legal advisor for further information.

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You may appoint a proxy to help you manage your securities account. Please complete and sign this form, have the person you have appointed as your proxy sign the form, and send it to us accompanied by the documents requested. Your proxy will then be able to access your account, update your contact details and place purchase or sale orders. The proxy, however, will not be able to pay for purchase orders or receive any amounts from a sale. These amounts will be charged to the bank account linked to your account.

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As the legal representative of a minor, and upon receipt of the completed and signed Account agreement, Air Liquide will send you the shareholder ID for the direct registered shareholders account that you manage by mail. This shareholder ID will allow you to activate the Shareholder Portal and thus manage the minor’s securities account online. Via this Shareholder Portal you can view the stock portfolio, place stock orders, change your contact details, etc.

For further information please read our dedicated Factsheet.

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Note: once the minor turns 18, he or she will receive an Account agreement in their name to complete, sign and return to us.

If you wish to inform us of this new status, please send the following documents via the page "Contact us"  "My Procedures" > "Curatorship/Tutelage" section:

  • A copy of the court order
  • A copy of your ID
  • Proof of address

Once your request has been approved, you will receive an account status at the date of the ruling.

You will then be able to access the account, change the contact details, place orders, etc.

Your account is automatically deactivated once you have sold all of your shares. You do not have to do anything. Air Liquide shareholders do not pay handling or management fees. You may reactivate your account at any time by buying one or more shares. To do so, retain your account information (shareholder ID, email address and access code for your Shareholder Portal ) and place an order via your Shareholder Portal.

Contact us

Call us

0 800 166 179
(for free calls from a landline in France)
For international calls, dial
+33 1 57 05 02 26

Monday to Friday
From 9:00 am to 5:30 pm (Paris time)

Write to us

Send us your request:

By mail:

Air Liquide
Shareholder Services Department
TSA 91948
62978 Arras Cedex 9

Visit us

Shareholder Lounge
75, quai d'Orsay 75007 Paris

Book an appointment in Paris with a Shareholder advisor

To better serve you on site, we ask you to book a time slot for your visit (in French only):